Skip to content

Report a problem

Found a bug? Tell us on GitHub — you do not need to be technical, and you do not need a Carers Portal account, just a free GitHub one.

Report a bug

The form asks what you were doing, what you expected, and what happened instead. A screenshot helps enormously.

Never include a participant's details

Reports are public. Describe the problem without names, dates of birth, NDIS numbers or anything from a care record. If you must share something sensitive, email privacy@carersportal.me instead.

Not sure whether it is a bug or a question? Ask in Discussions — that is also where "how do I…" questions turn into new pages here.