Skip to content

Carers Portal Help

Short, practical answers for the people who use Carers Portal: participants, the family and nominees around them, support workers, and the administrators who run a care team.

  • Getting started

    Sign in with your email or Google, and what to do if the portal says your access is pending.

    Sign in

  • How do I…

    Record a shift note, log fluids and meals, write up a therapy session.

    Guides

  • For administrators

    Invite people, set roles, keep the reference lists tidy.

    Admin

  • Something wrong?

    Report a bug or suggest an improvement — no account needed.

    Get help

Want to look around first?

The Try the demo button on carersportal.me opens a fully working portal with made-up people and records. Nothing you do there touches real data, and it resets every night. More about the demo →