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Sign in

Go to carersportal.me and choose Sign in.

You can sign in two ways:

Use the email address your administrator invited. The first time, choose Forgot password? on the sign-in screen to set one — you will get an email with a link.

Verify your email first

If your email address has not been verified, sign-in is refused with "Please verify your email address before signing in." Check your inbox (and junk folder) for the verification email and click the link, then try again.

Choose Continue with Google and pick the Google account that matches the email address your administrator invited.

Which email do I use?

The one your administrator added you with. Access is tied to the email address, so jo@example.com and jo.smith@example.com are different people to the portal. If you are not sure, ask your administrator — see Access is pending?.

Signing out

When you choose Sign out from the menu, you are signed out securely:

  • You are signed out in every tab and window of that browser, not just the one you used.
  • Your session is ended, so it cannot be reused. Reloading the page does not sign you back in.
  • The next person to use the device has to sign in with their own account.

On a shared device, always sign out when you finish.